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Terms & Conditions

This service is operated by Tab Labs Ltd (“Tab” or “we” or “us” or “our”) and you are contracting with Tab Labs Ltd.

When you make a payment to Tab and that payment is collected by a Tab group entity on behalf of Tab Labs Ltd, you are contracting with the Tab group entity that collects the payment (which may be With Tab, Inc., Tab Labs Ireland Limited or another group entity) solely for the purposes of making that payment.

You are using this service as a Consumer.

These Terms & Conditions are effective from 6th April 2020.

Tab provides an online platform that connects customers with tourism businesses (collectively, the “Services”). The Services are accessible at www.tab.travel and any other websites through which Tab makes the Services available (collectively, the “Site”), and via applications for mobile devices (collectively, the “Applications”).

By using the Site or the Applications, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service (“Terms”), whether or not you become a registered user of the Services.

We use your data in order to verify your identity and deliver the Services, as outlined in our Privacy Policy at http://www.tab.travel/privacy-policy

The Services allows customers (“Consumers”) to connect with businesses (“Businesses”) that provide a very limited range of services including accommodation, tourism guides and tourism activities (collectively, “Tourism Services”).

By using the Services, you understand that Tab is authorised to negotiate and conclude the sale of goods and services on behalf of Businesses.

Where a sale of goods or services has not been negotiated or concluded by Tab on behalf of a Business, you may pay for these goods and services using a Tab Voucher issued by Tab for a specific amount and exclusively for use at that Business.

Tab’s responsibilities are limited to: (i) facilitating the availability of the Site and the Applications; and (ii) acting as the agent for each Business for the purpose of negotiating and concluding bookings and accepting payments for Tourism Services from Consumers on behalf of each Business; and (iii) issuing specific payment instruments which can only be used to acquire Tourism Services from a specific Business.

You understand and agree that Tab is not a party to any agreements entered into between Consumers and Businesses. Nor is Tab a provider of Tourism Services. The Business, not Tab, is solely responsible for honouring any confirmed bookings and making available any Tourism Services booked or paid for through the Site, Applications and Services.

Tab does not endorse any Consumers, Business or Tourism Services. By using the Site, Applications or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of Consumers, Businesses or other third parties will be limited to a claim against the particular Consumer, Business or other third parties who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from Tab with respect to such actions or omissions.

When a Consumer makes a booking for Tourism Services (a “Booking”) or purchases a gift card for Tourism Services at a Business (“a Gift Card”) through the Site, Applications or Services, Tab will act as the Business’s agent to negotiate and conclude the sale, and will collect a payment (“Total Payment Amount”) to cover a certain value of Tourism Services (the “Services Amount”) on behalf of the Business and a service fee payable to Tab (the “Consumer Service Fee”).

When a Consumer purchases a voucher for a specific amount (“Voucher Face Value”) from Tab for use at a Business, Tab will collect a payment “Total Payment Amount” to cover the Voucher Face Value plus a service fee payable to Tab (the “Consumer Service Fee”), and Tab will issue a payment instrument (“Tab Voucher”) for the Voucher Face Value which can only be redeemed by the Consumer at the Business to pay for Tourism Services. When a Consumer pays for Tourism Services by redeeming a Tab Voucher, the Consumer’s payment obligation to the Business for the Voucher Face Value is extinguished, and Tab is responsible for paying the Voucher Face Value less any fees (the “Business Service Fees”) to the Business. If the total amount owed by a Consumer to the Business exceeds the Voucher Face Value, the Consumer is responsible for paying the excess to the Business directly.

The Business will receive payment for the Services Amount or Voucher Face Value after the Tourism Services have been fully delivered to the Consumer, and Tab has received confirmation of this via the Site or the Application. Payments will be made within a commercially reasonable time, typically within 30 days of the receipt of such confirmation, by direct transfer to the Business’s bank account.

If the Business cancels a Consumer’s Booking, the Consumer will receive a full refund of the Total Payment Amount within a commercially reasonable time, and the Business will not receive payment for the Services Amount.

If, as a Consumer, you cancel your Booking, the cancellation policy, as displayed at the time the Booking was made, will apply.

If, as a Consumer, you have not redeemed a Gift Card that you purchased, you will not be entitled to a refund from Tab or from the Business under any circumstances.

If, as a Consumer, you have not redeemed a Tab Voucher that you purchased, you are entitled to request a full refund of the Total Payment Amount. If a Business chooses to issue a refund to a Consumer for all or part of a Tab Voucher, the Consumer will receive a full or proportionate refund of the Total Payment Amount within a commercially reasonable time.

In the event of a dispute between a Consumer and the Business, Tab reserves the right to judge whether or not a Booking may be deemed to have been cancelled, and to judge whether or not a Tab Voucher has been redeemed.

Tab is responsible for dealing with support requests or disputes relating to the use of the Site, Applications and Services, relating to Bookings, relating to Tab Vouchers, and relating to payment of the Total Payment Amount. You can contact Tab by email at hello@tab.travel, or by phone at +1-415-483-1040 (USA) or +44-20-3828-7800 (UK).

We expect you to use Tab for its intended purpose. You agree not to use the service for any fraudulent or criminal purposes, for any goods or services other than Tourism Services, or for any other purpose that we deem to be inappropriate. We reserve the right to terminate your use of the service for any reason in our absolute discretion, without further liability to you.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. USE OF THE SERVICE IS AT YOUR OWN RISK.

IN NO EVENT WILL TAB’S LIABILITY TO YOU EXCEED THE TOTAL PAYMENT AMOUNT.

THESE PROVISIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

With Tab, Inc. is registered in the USA at 251 Little Falls Drive Wilmington, New Castle County, DE 19808.

Tab Labs Ireland Ltd is registered in the Republic of Ireland (number 602638), at Ground Floor, 8-9 Marino Mart, Fairview, Clontarf, Dublin 3.

Tab Labs Ltd is registered in England & Wales (number 09339113) at 6th Floor, One London Wall, London, EC2Y 5EB.

Contact

If you have any questions, please contact us at hello@tab.travel or by phone at +1-415-483-1040 (USA) or +44-20-3828-7800 (UK).